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Please call (863) 534-6300 to verify your inmate’s location.
All inmate mail should be sent to Polk County Jail, 2390 Bob Phillips Road, Bartow, FL 33830-3137 (Please include the inmate’s booking number.)
Inmate Telephone System:
The PCSO has a collect calling system for inmate use provided by Global Tel-Link (GTL). The system allows inmates to make collect calls. No incoming calls can be received by the inmates. To establish an account with Global Tel-Link, contact them at 1-877-650-4249.
Inmate Money:
On July 7, 2014, the Polk County Sheriff’s Office implemented a new inmate accounting software package.Deposits can be made by any method below:
1. Deposit funds using a credit/debit card over the internet
– go to www.smartdeposit.com to create an account to track all of your deposits from the convenience of your home, available 24 hours / 7 days a week
– keep track of all deposits you have made
– a convenience fee applies
2. Deposit funds using a credit/debit card over the phone
– Call toll-free (866) 394-0490, available 8:00 a.m. – 5:00 p.m., Monday through Friday
– (A convenience fee applies)
3. Deposit funds using cash and/or a credit/debit card at the new lobby kiosks located at Central County Jail and South County Jail
– Central County Jail is located at 2390 Bob Phillips Road, Bartow
Hours: Open 24 hours per day
– South County Jail is located at 1103 U.S. Hwy 98 West, Frostproof
Hours: Monday – Sunday, 7:30am -10:30am, 12:00pm – 4:00pm, 5:00pm -7:00pm
– Lobby kiosks accept cash, MasterCard and Visa credit and debit cards
– a convenience fee applies
4. Send a money order by mail* to:
(Inmate’s Name-First, Last) and (Booking Number)
C/O Polk County Jail
2390 Bob Phillips Road
Bartow, FL 33830-3137
– A 7-day hold will be placed on money orders received on the same day that total over $100. No personal checks will be accepted.
*A *7-day hold will be placed on money orders received on the same day that total over $100. No personal checks will be accepted.
Inmate Accounts may be reached at 863.298.6528
Make money orders payable to the inmate and be sure to include his/her booking number. If you do not know the booking number of the inmate, you can look it up here , or call the information line at (863) 298-6200. This will eliminate any problems if more than one inmate has the same name.
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